Welcome to JR Tec– Technical Support, Programming Digital Solutions
Return & Refund Policy
Effective Date: January 1, 2025
Thank you for choosing JRTEC.ONLINE. We value your business and are committed to delivering high-quality products and services. Please read this Return and Refund Policy carefully before making a purchase.
For purposes of this Policy:
All physical products are shipped with tracking. If you prefer an alternative courier, please contact us in advance to obtain a quote.
Customized digital products, including programming, or electronic configurations, are non-refundable and non-returnable due to their nature.
Please contact us before purchase to confirm compatibility and service applicability.
You may cancel your order of physical goods within 14 days of receipt.
To initiate a cancellation, please contact us via:
Once the returned goods are received and inspected, a refund will be processed within 14 days to your original payment method.
To be eligible for a return, the following conditions must be met:
The following items are not eligible for return:
We reserve the right to decline any return that does not comply with these conditions.
Refunds will not be issued in the following cases:
If a refund is granted as an exception, a 20% restocking fee will be deducted from the refund amount.
Special and pre-order items require full payment in advance. Once paid:
You are responsible for the cost and risk of returning goods to us. Please contact us before shipping your return.
We will provide the appropriate return address upon request.
We recommend using a trackable and insured shipping method. We are not liable for items lost or damaged during return transit.
If you have any questions about this Return and Refund Policy, you may contact us at: